Shipping policy
At Cosmic Care, we strive to provide fast and reliable shipping services to our customers. Below are the key points of our shipping policy:
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Shipping Locations: We ship within India, with plans to expand internationally in the future.
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Shipping Costs: We offer free shipping anywhere in India.
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Shipping Times:
- Domestic orders typically take 2-7 working days to arrive, depending on your location.
- Orders are dispatched within 1-3 working days after order confirmation[1].
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Tracking Information: Once your order is dispatched, you'll receive a tracking number via email or SMS, allowing you to track your package.
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Damaged or Lost Shipments: If your package is damaged or lost during shipping, please contact us immediately. We'll work with the carrier to resolve the issue and ensure you receive your order.
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Returns and Refunds: Please refer to our Returns Policy for details on how to return an item and request a refund.
If you have any questions or concerns about our shipping policy, please contact us at [yourcosmiccare@gmail.com].